Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darren K

Darren K

June 27, 2024

5  out of  5
rating by Darren K
"Great folks. Always helpful and timely with questions. Highly recommend for anybody's insurance needs."
We responded:
"Darren, thank you so much for the 5-star review! We always appreciate your business and recommendations! Thanks again!! "
Profile photo of BURLEY AUCTION BURLEY AUCTION

BURLEY AUCTION BURLEY AUCTION

June 18, 2024

5  out of  5
rating by BURLEY AUCTION BURLEY AUCTION
"As long-time customers of Jeff Hopf State Farm, we have been helped many times by these folks. Always helpful, prompt and kind."
We responded:
"Thank you for the 5-star review David! We always want to make sure our customers are taken care of promptly and with a smile! Thanks again! "
Profile photo of Tiffany Schrader

Tiffany Schrader

October 10, 2023

1  out of  5
rating by Tiffany Schrader
"The price we are supposed to pay is always changing. This month our bill is $100 more then what it is supposed to be. It always seems to be so disorganized and constantly getting confusing emails. We have also asked multiple times to have our mailing address changed and it has been over a year now and mail is still going to our previous address. We will be looking for another insurance company asap."
We responded:
"Tiffany, we are sorry to hear you didn't have a good experience with our agency. We work really hard to make sure our customers love our insurance products and services, so thank you for bringing this situation to light. Please contact our office to get this issue resolved. We look forward to hearing from you. "
Profile photo of Larry Brumfield

Larry Brumfield

May 5, 2023

5  out of  5
rating by Larry Brumfield
"Jeff Hopf insurance is top notch I’ve done business with him for years. His office manager Cindy is the best customer oriented person I’ve ever done business with! Jeff should pay her double !"
We responded:
"Larry, thank you so much for the 5-star review! Thank you for all the years of confidence in State Farm and our agency! We have a great team! Cindy has been with our agency for over 26 years and always puts our customers' needs first. Thank you again! "
Profile photo of Matt and Jessica Lines

Matt and Jessica Lines

March 31, 2023

5  out of  5
rating by Matt and Jessica Lines
"We have always been so happy with the service and care from Jeff and his team. Thank you for being so wonderful to work with!"
We responded:
"Matt & Jessica, thank you so much for the 5-star review! That means so much to us! Thanks again!"
Profile photo of Karis Edeen

Karis Edeen

March 30, 2023

5  out of  5
rating by Karis Edeen
"Superb service. Best insurance agency I’ve ever worked with!"
We responded:
"Karis, thank you for the 5-star review! You are VIP with us! Thanks again!! "
Profile photo of Edward Meyer

Edward Meyer

March 3, 2023

5  out of  5
rating by Edward Meyer
"I have all my Insurance with Jeff Hopf State Farm Insurance Home ,Auto,Motorcycle and RV. Samantha and Cynthia are Knowledgeable and always pleasant to deal with. Claims are handled quickly (hail damage).I know I can always pick up the phone and speak with an actual person."
We responded:
"Edward, thank you for the 5-star review. Samantha and Cindy are an asset to our agency, We are so happy you think so too! You are VIP with our agency, and we are always so happy to help you! Thanks again!! "
Profile photo of Charles Bates

Charles Bates

March 2, 2023

5  out of  5
rating by Charles Bates
"Cindy transferred my State Farm account from Amarillo to Llano and then processed my claim for damages to my pickup. She accomplished this rapidly and efficiently. I’m so pleased that she convinced me to transfer my account. Thank you, Cindy!"
We responded:
"Charles, thank you so much for the 5-star review! We are so happy to have you with our agency. Cindy has been with our office over 26 years and is always happy to help! We love happy customers! Thanks again!! "
Profile photo of George Glober

George Glober

February 2, 2023

5  out of  5
rating by George Glober
"Based on years of experience with Jeff Hopf and his staff, I consider Jeff Hopt's agency to be the best insurance agency I have ever dealt with: informed on coverage issues large and small, clear communicators, accessible, and practical."
We responded:
"Thank you so much for the 5-star review! We always make sure our insureds are taken care of! Thanks again! "
Profile photo of Jordan Leverett

Jordan Leverett

January 26, 2023

5  out of  5
rating by Jordan Leverett
"Our family history goes back all the way back to my grandmother/grandfather and Jeff’s dad. Since that time Jeff and his staff have been nothing short of spectacular to work with. Relationships really do matter and that’s why we will always choose Jeff Hopf."
We responded:
"Thank you, Jordan, for the 5-star rating! We agree! Relationships are the most important part! We love to help our clients and to have generational clients is extra special!! Thanks again!"
Profile photo of Faith Grote

Faith Grote

January 13, 2023

5  out of  5
rating by Faith Grote
"Great people always willing to help with any question I might have about insurance and investments."
We responded:
"Thank you so much for the 5-star review Faith! We always make sure our customers are taken care of! You are VIP with Jeff Hopf-State Farm!!"
Profile photo of Denise Kennedy

Denise Kennedy

October 11, 2022

5  out of  5
rating by Denise Kennedy
"Love my State Farm agent and office staff. They’re always so easy to work with. They make dealing with a claim painless! You can go with your cut rate internet based insurance. I’ll take the personal relationship and trust I have with Jeff Hopf State Farm any day!"
We responded:
"Thank you for the 5 star rating and compliments Denise! Our goal is to make sure our insureds are 100% satisfied with our services!"
Profile photo of Alisa Owens

Alisa Owens

March 30, 2022

5  out of  5
rating by Alisa Owens
"Excellent customer service. They have been more than helpful in many ways with various insurance issues since the death of a loved one. Very caring and supportive in every way possible. I highly recommend them."
We responded:
"Thank you Alisa for the 5 star review!! We are happy to help you in any way possible. Thanks again! All your friends at Jeff Hopf-State Farm in Llano!!"
Profile photo of Lisa Craft

Lisa Craft

March 23, 2022

5  out of  5
rating by Lisa Craft
"I just recently joined State Farm with Jeff Hopf. They have always been very helpful and quick to respond. Samantha is very professional and will go out of her way to get the information you need. I would highly recommend them for your insurance needs. Thank y’all for your service!"
We responded:
"Welcome aboard Lisa!! We are so happy to serve you!! Thank you so much for the 5 star review! Samantha is a great asset to our team!!"
Profile photo of Bill Crow

Bill Crow

March 3, 2022

5  out of  5
rating by Bill Crow
"It is a true pleasure having Cindy as my State Farm Representative. I have known Cindy since we were children and she remains to be just as kind as ever. Cindy always answers my questions immediately and is willing to go the extra mile to make sure any issues are resolved by close of business that day. My latest issue was a cracked front windshield needing to be changed out. I work out of town which usually presents a challenge but Cindy did not hesitate to find the nearest repair shop and my windshield was replaced the next day. Thanks again Cindy and Jeff Hopf State Farm Llano Texas...."
We responded:
"Bill, thank you for the 5 stars and such kind words! Cindy has been with us for 25 years and always makes sure our insureds are taken extra special care of! Thanks again Bill!!"
Profile photo of Rod & Nette Fike

Rod & Nette Fike

February 23, 2022

5  out of  5
rating by Rod & Nette Fike
"They're very helpful and dependable. We're thankful for the great staff and the great rates."
We responded:
"Thank you Rod & Nette!! We sure value your feedback and appreciate you being a great customer!"
Profile photo of KC Coleman

KC Coleman

February 22, 2022

5  out of  5
rating by KC Coleman
"We have used State Farm here in Llano since I can remember, and we have always been super pleased with them! Great prices and wonderful representatives! Keep up the great work!"
We responded:
"KC, thank you for the 5 star review and your longevity with us! We always strive to be the best! Thanks again!"
Profile photo of James Vierus

James Vierus

February 16, 2022

5  out of  5
rating by James Vierus
"Jeff and crew are the best at what they do. Always helpful in any way. I have been doing business with Jeff for many years and have never had a complaint"
We responded:
"James, thank you for the 5 Star review! We appreciate your confidence in Jeff Hopf- State Farm and team! Thanks again!"
Profile photo of matt788606

matt788606

February 10, 2022

5  out of  5
rating by matt788606
"Jeff Hopf's office & staff are #1!"
We responded:
"Matt, thank you for the 5 star review and the compliment! That means so much to us!! All our customers are VIP at Jeff Hopf State Farm!!"
Profile photo of Rhonda Perkins

Rhonda Perkins

February 9, 2022

5  out of  5
rating by Rhonda Perkins
"Samantha is always very, very pleasant and helpful. It is so nice to deal with a home town agent and staff."
We responded:
"Thank you so much for the review Rhonda! We are pleased to be able to serve you. We agree that Samantha is great and such an asset to our team!"
Profile photo of ESTELLA SOTO

ESTELLA SOTO

February 9, 2022

4  out of  5
rating by ESTELLA SOTO
"Jeff Hopf State Farm Insurance has some of the friendliest office people! Their courteous attitudes when they answer the phones makes you feel welcomed!"
We responded:
"Estella, thank you so much for the review and compliment. We always do our best to let our customers know how important they are! Thanks again!"
Profile photo of Melyssa Abernathy

Melyssa Abernathy

February 2, 2022

5  out of  5
rating by Melyssa Abernathy
"I started with Statefarm from my parents policy when I was 16 and after 20 years switched to another company! Wrong move! I quickly realized how important the right agent is within the right company. Jeff Hopf is the agent to be with! Cynthia Faubion handled my account and has been saint to work with. She was patient and easily explained my options that best suited my needs with thorough and timely responses. She has reminded me why Statefarm has represented our family for 3 generations. Thank you for making such an "adult hassle part of life" easily managable and one less thing I have to worry about! I finally feel like I have an agent that actually cares about my family and our hard earned assests."
We responded:
"Melyssa, you are VIP with our agency! Thank you for the 5 star review!! You are our star!!"
Profile photo of Debra

Debra

February 1, 2022

5  out of  5
rating by Debra
"State Farm in Llano is the most courteous helpful insurance agency we have ever used. The agent Jeff has always just taken over our claims and gotten us all that we need plus and always available at that time when “accidenrs” or “mother nature” have happened. Cindy F. is SO helpful and quick to answer your phone call or email and she really knows her insurance. This office runs smoothly because of all their staff. Would recommend them to anyone."
We responded:
"Debra, thank you so much for the 5 star review and recommendation. We so appreciate your kind words! Thanks again!"
Profile photo of Ryan Greer

Ryan Greer

February 1, 2022

5  out of  5
rating by Ryan Greer
"I have had an insurance policy with this office since 1994. The agent and the staff are spectacular. They are kind, caring, and professional! I highly recommend them!!"
We responded:
"Ryan, thank you so much for the 5 star review and recommendation!! We appreciate you!"
Profile photo of Natalie Catalina

Natalie Catalina

January 31, 2022

5  out of  5
rating by Natalie Catalina
"Jeff and Cindy are exceptional. They definitely go the extra mile to help you. Very professional, courteous, and work endlessly to meet the needs of what works best for you and your family. We are very pleased!"
We responded:
"Thanks for the kind review Natalie. We appreciate the compliments! Thank you!!"